Welcome to Modern Fashion Shoes! These Terms and Conditions govern your use of our website modernfashionshoes.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.
1. Our Customers
Modern Fashion Shoes caters to fashion-conscious individuals seeking stylish footwear and accessories. Our products appeal to those who value both contemporary design and comfort in their shoes, bags, and related accessories.
2. Website Use
2.1 User Responsibilities
When using our website, you agree to:
- Provide accurate information when creating accounts or making purchases
- Not use our site for any unlawful purpose
- Not attempt to gain unauthorized access to our systems
- Not interfere with the proper working of the website
2.2 Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Modern Fashion Shoes and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.
3. Products and Services
3.1 Product Descriptions
We strive to accurately describe our products (including backpacks, bags, boots, clogs, flats, handbags, heels, hiking shoes, loafers, lumbar packs, oxfords, sandals, sneakers, and athletic shoes) on our website. However, we cannot guarantee that colors will display exactly as shown due to variations in monitor settings.
3.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
Non-Returnable Items: For hygiene reasons, we cannot accept returns on socks, insoles, any intimate footwear items, or customized/special order items (unless defective).
4. Orders and Payments
4.1 Order Process
By placing an order, you make an offer to purchase subject to these terms. We process orders within 1-2 business days (excluding weekends and holidays).
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge the full amount to your selected payment method at the time of purchase.
4.3 Pricing
All prices are in US Dollars (USD). We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.
5. Shipping Policy
5.1 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
- Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment
5.2 Delivery Areas
We ship to most international locations except certain Asian and remote regions. Delivery times are estimates and may vary due to customs processing.
Note: International customers may experience additional delays beyond our control.
6. Returns and Exchanges
6.1 Return Policy
You may return most items within 15 days of delivery if:
- Item is unused, unworn, and in original condition with tags attached
- Item is in original packaging
- You have proof of purchase
6.2 Return Process
- Email [email protected] within 15 days of receiving your order with your order number and return details
- We’ll provide a Return Merchandise Authorization (RMA) number
- Package the item securely in original packaging with tags
- Mail to: Modern Fashion Shoes Returns, 1544 Ward Road, El Paso, TX 79901 USA
6.3 Refunds
Refunds are issued to the original payment method:
- Credit/Debit Cards: 5-10 business days after processing
- PayPal: 3-5 business days after processing
Original shipping charges are non-refundable unless the return is due to our error.
6.4 Exchanges
To exchange an item, follow the return process and specify your preferred size/color. We cover shipping costs for replacement items.
7. Damaged or Defective Items
If you receive a damaged or defective item:
- Contact us immediately at [email protected] with photos
- We’ll provide a prepaid return label
- We’ll expedite your replacement or issue a refund
8. Liability Limitations
Modern Fashion Shoes shall not be liable for:
- Any indirect, incidental, or consequential damages
- Delays in delivery beyond our reasonable control
- Minor variations in product color or appearance
- Lost return packages (we recommend using trackable shipping)
9. Privacy
Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.
10. Changes to Terms
We may update these Terms and Conditions periodically. The updated version will be posted on our website with a new “Last Updated” date.
11. Contact Us
For questions about these Terms or our policies:
Email: [email protected]
Mail: Modern Fashion Shoes, 1544 Ward Road, El Paso, TX 79901 USA
